Contact Hepilev Support
Our team is available Monday through Friday, 9:00 to 18:00. Reach out for technical inquiries, collaboration proposals, or general assistance. We typically respond to all queries within one business day.
Direct Lines
Headquarters
South Bank 601, Leeds, United Kingdom
Mon-Fri: 09:00 - 18:00 GMT
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Frequently Asked Questions
Do you handle complete game development from concept to launch? ▼
What is the typical project timeline for a mid-scale mobile game? ▼
Do you collaborate with external artists and sound designers? ▼
Which platforms and engine versions do you support? ▼
Can you provide post-launch live ops and content updates? ▼
Hepilev Field Guide: Selecting a Development Partner
The Core Concept
Choosing a studio isn't just about portfolio pieces—it's about finding a team that understands your player demographic. A capable partner will ask about your retention goals and monetization strategy before suggesting engine choice or art style. They should align technical architecture with business KPIs, not vice versa.
Decision Criteria
- ▸ Technical Transparency: Insist on access to their version control and CI/CD pipelines during evaluation.
- ▸ Platform Experience: Verify shipped titles on your target store with similar scope and genre.
- ▸ Post-Launch Track Record: Ask for metrics on updates shipped and retention uplifts achieved.
- ▸ Asset Pipeline: Ensure they can export and integrate assets in your required formats and specs.
Myth vs. Reality
Myth: "Outsourcing means losing control."
Reality: The right partner uses milestone-based deliverables and shared dashboards, giving you more visibility than in-house teams.
Common Mistakes
- Choosing based on lowest bid without reviewing code quality.
- Skipping the technical architecture review phase.
- Not defining clear KPIs for post-launch performance.
- Ignoring time zone overlap for critical communication windows.
Key Terms
- LTV
- Lifetime Value
- K-Factor
- Viral coefficient
- Retainer
- Monthly support contract
- CI/CD
- Automated build pipeline
Precision Meets Ethereal Design
At Hepilev, we believe technical excellence should feel effortless. Our development process strips away complexity, leaving only the essential mechanics that drive player engagement. We build systems that are both architecturally sound and visually haunting—modern game development stripped to its core elements.
- Modular architecture for rapid iteration
- Data-driven balancing and economy tuning
- Cross-platform rendering optimization
Signals of Trust
Transparent Pricing
Example metric: A recent analytics project achieved 94% budget accuracy versus original estimates through our milestone-based tracking system.
Response Benchmark
Example scenario: Clients report average email response times of 3.2 hours during business days, with emergency technical support escalation available.
Privacy Commitment
"Our collaboration with Hepilev resulted in a 40% reduction in QA cycles due to their proactive architecture decisions." — Example Client Scenario